Cisco – Converting music for CUCM MoH (Music on Hold)

Here is a PowerShell script for converting music for upload into Cisco Unified Communications Manager (CallManager). Of course this can be used for other call processing systems, though the ideal codec/bitrate may vary. CUCM does some internal conversion of the file, but many people experience pops/crackles and poor quality overall. This may be due to trying to upload a file that is too high of quality.

Be sure to have ffmpeg.exe in the same directory!!!!!!!

DISCLAIMER: I have no idea what I’m doing.

#--- VARIABLES
    $outputPath = "$($env:USERPROFILE)\Desktop\CUCM_MOH_Output\"
#--- CREATE DIRECTORIES
    if(!(Test-Path -Path $outputPath )){
        New-Item -Force -ItemType directory -Path $outputPath
    }
        
 #--- MAIN MENU 
    do {
        Clear-Host
        write-host "##############################################################################" -ForegroundColor Green
        write-host "#                                                                            #" -ForegroundColor Green
        write-host "#                     Mr. Bray's CUCM MOH Converter v1                       #" -ForegroundColor Green
        write-host "#                                                                            #" -ForegroundColor Green
        write-host "#           Don't use anything other than defaults [in brackets],            #" -ForegroundColor Green
        write-host "#                    unless you know what you're doing!                      #" -ForegroundColor Green
        write-host "#                                                                            #" -ForegroundColor Green
        write-host "##############################################################################" -ForegroundColor Green

write-host ""
$channels = Read-Host -Prompt ' Number of channels [1] '
        if($channels -eq $null){ $channels = "1" }
        if($channels -eq ""){ $channels = "1" }
    
write-host ""

$bitrate = Read-Host -Prompt ' Bitrate (128k,64k,32k) [64k] '
        if($bitrate -eq $null){ $bitrate = "64k" }
        if($bitrate -eq ""){ $bitrate = "64k" }
        

write-host ""
$codec = Read-Host -Prompt ' Codec (pcm_mulaw,pcm_s16le,etc.) [pcm_s16le] '
        if($codec -eq $null){ $codec = "pcm_s16le" }
        if($codec -eq ""){ $codec = "pcm_s16le" }

write-host ""
$sampleRate = Read-Host -Prompt ' Sample rate (48000,32000,16000,8000) [8000] '
        if($sampleRate -eq $null){ $sampleRate = "8000" }
        if($sampleRate -eq ""){ $sampleRate = "8000" }

write-host ""
$volume = Read-Host -Prompt ' Volume [1] '
        if($volume -eq $null){ $volume = "1" }
        if($volume -eq ""){ $volume = "1" }

write-host ""
$tempo = Read-Host -Prompt ' Tempo [1] '
        if($tempo -eq $null){ $tempo = "1" }
        if($tempo -eq ""){ $tempo = "1" }

write-host ""
$inputFile = Read-Host -Prompt ' Input file location (drag to this window) '
        if($inputFile -eq $null){ $inputFile = "moh.mp3" }
        if($inputFile -eq ""){ $inputFile = "moh.mp3" }

write-host ""
$outputFile = Read-Host -Prompt ' Output file description '
        if($outputFile -eq $null){ $outputFile = "output" }
        if($outputFile -eq ""){ $outputFile = "output" }

$command = ".\ffmpeg.exe -i `"$inputFile`" -ac $channels -ab $bitrate -acodec $codec -ar $sampleRate -af `"volume=$volume,atempo=$tempo`" `"$outputPath$outputFile-$bitrate-$codec-$sampleRate.wav`""

Write-Host "Command to run: "
Write-Host "$command"
pause
.\ffmpeg.exe -i "$inputFile" -ac $channels -ab $bitrate -acodec $codec -ar $sampleRate -af "volume=$volume,atempo=$tempo" "$outputPath$outputFile-$bitrate-$codec-$sampleRate.wav"

explorer.exe $outputPath

write-host ""
$runagain = Read-Host -Prompt ' Run again? (y/n) [n] '
        if($runagain -eq $null){ $runagain = "n" }
        if($runagain -eq ""){ $runagain = "n" }

} until ( $runagain -match "n" )