Cisco – Converting music for CUCM MoH (Music on Hold)

Here is a script for converting music for upload into Cisco Unified Communications Manager (CallManager). Of course this can be used for other call processing systems, though the ideal codec/bitrate may vary. CUCM does some internal conversion of the file, but many people experience pops/crackles and poor quality overall. This may be due to trying to upload a file that is too high of quality.

Be sure to have ffmpeg.exe in the same directory!!!!!!!

DISCLAIMER: I have no idea what I’m doing.

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